Terms & Conditions
ACCEPTANCE OF TERMSPlease read them carefully before making any purchases or using any content or services provided on the Site.
We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
General Information:
Laumei Leka offers a range of hand-printed physical products as well as digital products, including but not limited to artwork, designs, and downloadable materials (collectively referred to as "Products").
Acceptance of Terms:
These terms and conditions govern all supply of products by Laumei Leka to you, the purchaser of goods and services from us, including your use of the website at www.laumeileka.co.nz
We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).
If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.
Use of the Site:
You may not engage in any unlawful or prohibited activities, including but not limited to modifying, distributing, or transmitting any content from the Site without proper authorization.
Pricing:
All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.
Payment options:
Payment is processed via Stripe and Afterpay.
Product Orders and Payments:
All orders are subject to the availability of those products. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop. We reserve the right to refuse or cancel any order at our discretion. Prices for Products are subject to change without notice, and payment is required before shipment of any physical Products or delivery of any digital Products.
Intellectual Property:
All content, including but not limited to text, images, designs, logos, and digital products offered by Laumei Leka, are protected by copyright and intellectual property laws in New Zealand copyright laws. You agree not to reproduce, distribute, or modify any content from the Site wihout our express written consent.
Digital Products:
Digital Products, such as downloadable designs, templates, or artwork, are provided for commercial or personal use. Please read the terms of use for each digital product. You agree not to redistribute, resell, or share digital Products without our permission.
Shipping and Delivery:
We will make reasonable efforts to ensure prompt shipping of physical Products. Delivery times may vary based on location, product availability, and external factors. Please allow 5 to 10 business days for shipping, as shipping days may vary. Digital Products will be made available for download immediately upon successful payment processing.
Returns and Refunds:
We strive to provide high-quality, hand-printed, products. Please read our refund policy carefully to understand your rights and options.
- Physical Products
Damaged or Defective Items:
If you receive a physical product that is damaged or defective, please contact us within 3 days of receiving your order. You may be eligible for a replacement, depending on the situation. We may request photos or other information to assess the damage.
Return Process for Damaged or Defective Items:
To initiate a return, please contact us at laumei.leka@gmail.com with your name, order number and a description of the issue. If we approve the return, we will provide you with instructions on how to return the item.
Change of Mind:
Due to the nature of our hand-printed, we are unable to accept returns or offer refunds for items that are not defective or damaged. All sales of physical products are final. Please ensure you review your order carefully before completing your purchase.
- Digital Products
Non-Refundable:
All digital products (such as downloadable designs, templates, or artwork) are non-refundable once the download has been initiated. This is due to the nature of digital goods, which cannot be returned once delivered.
Defective or Incorrect Digital Products:
If there is an issue with the digital product you received (e.g: a broken download link or incorrect file format), please contact us immediately at laumei.leka@gmail.com. We will work with you to resolve the issue.
Exchanges
We do not offer exchanges for physical products. If you need a different size, color, or design, you will need to place a new order. If the product is defective or damaged, please follow our return process outlined above.
Contact Information
If you have any questions about our refund policy or need assistance with a return or exchange, please contact us at: laumei.leka@gmail.com
Limitation of Liability:
Where you acquire or hold yourself out as acquiring goods or services from us for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 will not apply. The conditions, warranties and guarantees set out in the Sale of Goods Act 1908 or otherwise implied by statute or common law will not apply and are excluded from these terms of trade.
We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.
To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.
Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.
Changes to Terms:
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and by continuing to use the Site, you accept those changes.
Applicable law and jurisdiction:
Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.
Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.
Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).
You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.
Privacy policy and Confidentiality:
Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.
Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).
We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.
You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.
Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law.
You can request details of your personal information that we hold, and ask us to correct it, at any time.
General Conditions:
We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.laumeileka.com
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified us.
Contact Information:
If you have any questions or concerns about these Terms or any Products, please contact us at laumei.leka@gmail.com.
By using this Site, you confirm that you understand and accept these Terms.